How do I pay?
This depends on the counselor. In BRUCC we work with internal VUB staff and independent counselors. If your counselor is staff from VUB, you will receive an invoice on your home address once every two or three months. If your counselor is an independent counselor, you can pay cash or by banc transfer.
What can I expect and how does it work?
Step 1: Application
Once you have filled out the contact form, this will be discussed at the first coming team meeting (this can take a week), where we’ll decide who will contact you for an intake session. The counselor will contact you by e-mail with a concrete proposal.
Step 2: Intake
The goal of the intake session is to get to know you and your request. This information will again be discussed at the next team meeting, and then we’ll decide if we can take up this question and/or who will take up the counselling. You will be contacted with a concrete proposal, which can be a specific date or a referral to a more specialized center.
Step 3: You decide whether you want follow our proposal
This may be long-term or short-term counseling, a psychological assessment, or a referral.
Complaints
Not satisfied with BRUCC's services? Did something go wrong? We would like to hear from you, this will help us to improve our offer.So if you have any complaints, please contact us by e-mail at brucc@vub.be and we will contact you to find a solution together.